Our Security Commitment
Bihebari continuously works to safeguard user information through
technical, administrative, and operational security measures.
Our goal is to:
- Protect user accounts from unauthorized access.
- Secure personal and profile information.
- Prevent fraud and misuse of the platform.
- Maintain a safe environment for communication.
- Promote responsible and respectful interactions.
Account Security
To help protect your account, Bihebari implements security measures such as:
✓ Secure login authentication
✓ Password encryption and protection
✓ Session management controls
✓ Monitoring for suspicious activity
✓ Automated detection of unusual login attempts
💡 Tip: Users are encouraged to use strong passwords and keep login credentials confidential.
Data Protection
Bihebari takes reasonable steps to protect personal information from:
- Unauthorized access
- Accidental disclosure
- Data loss
- Alteration or misuse
- Security breaches
Personal information is processed only for legitimate business purposes such
as matchmaking, customer support, account management, and platform improvement.
Profile Verification
To improve trust and authenticity, Bihebari may offer profile verification features.
Verification may include:
- Email verification
- Phone number verification
- Identity document verification
- Manual profile review
⚠️ Important: Verification does not guarantee the character, intentions, or suitability of any member. Users should always exercise independent judgment.
Fraud Prevention
Bihebari actively works to identify and prevent:
- Fake profiles
- Identity impersonation
- Spam accounts
- Scams and fraudulent activities
- Unauthorized platform use
Accounts suspected of violating our policies may be reviewed, restricted,
suspended, or permanently removed.
Safe Communication Guidelines
When communicating with other members:
✅ Do
- Take time to get to know the person.
- Verify information independently.
- Discuss important matters openly.
- Inform family members about serious interactions.
❌ Don't
- Share banking information.
- Send money to another member.
- Share passwords or verification codes.
- Reveal sensitive personal information too early.
- Trust claims without verification.
Meeting Safely
If you decide to meet someone in person:
- Meet in a public location.
- Inform family or friends about the meeting.
- Arrange your own transportation.
- Trust your instincts.
- Leave immediately if you feel uncomfortable.
⚠️ Bihebari strongly encourages users to conduct appropriate background checks before making important commitments.
Reporting Suspicious Activity
Please report any member who:
- Requests money.
- Uses fake photographs.
- Provides misleading information.
- Harasses or threatens users.
- Violates community standards.
- Engages in suspicious behavior.
✅ Reports are reviewed confidentially by our support team.
Security Best Practices for Users
To keep your account secure:
- Use a strong and unique password.
- Update your password regularly.
- Log out from shared devices.
- Keep contact information updated.
- Avoid clicking suspicious links.
- Enable available security features.
- Report suspicious activity immediately.
Data Retention and Access Control
Access to user information is limited to authorized personnel and service
providers who require access to perform legitimate business functions.
Information is retained only as long as necessary for:
- Service delivery
- Legal compliance
- Security monitoring
- Dispute resolution
- Fraud prevention
Continuous Improvement
Security is an ongoing process. Bihebari regularly reviews and improves its
security practices to address evolving threats, protect user information, and
enhance platform safety.
Contact Security Team
If you believe your account has been compromised or wish to report a security
concern, please contact us immediately.
Shared Responsibility
While Bihebari works hard to maintain a secure platform, online safety is a
shared responsibility. We encourage all users to remain cautious,
verify information independently, and make informed decisions throughout their
matrimonial journey.
Together, we can create a safer and more trusted community for everyone. 💕