Privacy Policy

By accessing or using Bihebari, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide

When you register or use our services, you may provide:

• Full name
• Gender
• Date of birth
• Marital status
• Religion, caste, ethnicity, or community preferences
• Education and professional information
• Occupation and income details
• Address and location information
• Phone number
• Email address
• Profile photographs
• Identity verification documents (if required)
• Personal descriptions, interests, and partner preferences

1.2 Information Collected Automatically

When you access the Platform, we may automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Login information
• Usage activity
• Cookies and similar technologies
• Location data (where permitted)

1.3 Communications

We may collect information contained in:

• Customer support requests
• Feedback submissions
• Messages sent through Platform features
• Surveys and promotional responses

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Display your matrimonial profile
• Provide matchmaking services
• Improve matching accuracy
• Verify user identity
• Facilitate communication between members
• Process payments and subscriptions
• Provide customer support
• Detect fraud and suspicious activities
• Maintain platform security
• Improve and personalize user experience
• Comply with legal obligations

3. Profile Visibility

Bihebari is a matrimonial platform designed to help users connect with potential marriage partners.

By creating a profile, you acknowledge that certain profile information may be visible to:

• Registered members
• Premium subscribers (depending on platform features)
• Users you choose to interact with

Visible information may include:

• Name or display name
• Age
• Religion
• Education
• Profession
• Location
• Profile photographs
• Other profile details you choose to share

4. Sharing of Information

We do not sell your personal information.

We may share information with:

4.1 Service Providers

Trusted third-party providers who assist with:

• Website hosting
• Cloud storage
• Payment processing
• Analytics
• Customer support
• Security monitoring

4.2 Legal Requirements

We may disclose information if required to:

• Comply with applicable laws
• Respond to lawful requests from authorities
• Protect our rights or property
• Investigate fraud or security incidents
• Enforce our Terms and Conditions

4.3 Business Transfers

If Bihebari undergoes a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Bihebari uses cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Improve functionality
• Analyze traffic and usage patterns
• Enhance security

Users may disable cookies through browser settings; however, certain Platform features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information from:

• Unauthorized access
• Disclosure
• Alteration
• Misuse
• Loss

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements
• Maintain platform integrity

Deleted profiles may remain in backup systems for a reasonable period before permanent removal.

8. User Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Update profile details
• Request deletion of your account
• Withdraw certain consents
• Object to specific processing activities

Requests may be submitted through our contact channels.

9. Account Deletion

Users may request account deletion at any time.

Upon deletion:

• Public profile visibility will be removed.
• Active account access will be terminated.
• Certain information may be retained where required by law, security, fraud prevention, dispute resolution, or legitimate business purposes.

10. Children's Privacy

Bihebari is intended exclusively for adults seeking matrimonial services.

We do not knowingly collect information from individuals under 18 years of age.

If we become aware that information from a minor has been collected, we will take reasonable steps to remove it promptly.

11. International Data Transfers

Your information may be stored or processed on servers located in Nepal or other jurisdictions where our service providers operate.

By using the Platform, you consent to such transfers and processing.

12. Third-Party Links

The Platform may contain links to third-party websites or services.

Bihebari is not responsible for:

• The privacy practices of third parties
• Content hosted on external websites
• Security measures implemented by third parties

Users should review the privacy policies of external services before providing information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on the Platform with an updated "Last Updated" date.

Continued use of Bihebari after updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

15. Consent